The Smart Minimalist - F.A.Q

Where are you located?
We are located in Toronto, Ontario, Canada.

What is your store about?
We curate accessories that respect people and the planet. Our pieces are thoughtfully created; made using the latest technology in sustainable fashion. 

Our Products:

What are your products made of?
Each product description will have detailed information about the materials used. We source a variety of materials but gravitate to items that are either upcycled, vegan or made of sustainable materials.

What does 'upcycled' or 'repurposed' mean? 
Upcycled items are processed into new items before they are sold. For example- if the description mentions upcycled metal, it just means the gold was melted down and made into a new product or a designer luxury was given new life as a keychain!   

What is PVD?  
Physical Vapor Deposition (PVD) is an environmentally friendly vacuum coating process that actually bonds with the base metal, providing an extremely tough, durable, long lasting productSuitable for sensitive skin, PVD is waterproof, tarnish resistant, sweat and regular wear resistant compared with standard gold plating.  

What is Vermeil? 
 
Pronounced, “ver-may,” vermeil is a thick layer of 18k solid gold on sterling silver. You will get the look and feel of gold jewelry but at a fraction of the price. 

What is "apple leather"? 
A soft and supple leather made from apples. How? Fruit scraps are blended with a resin to make a new leather material -- apple leather. 50% synthetic and 50% apples.
Do you sell any used items? 
No.

Shipping & Refunds:

Where do you ship? 
We ship anywhere in Canada and the United States of America. Please visit our shipping policy here.

What are the shipping options?
We use standard shipping to keep costs low.

*Expedited may be available for some products at an additional cost. Shipping to the United States is $3.95 for items under $75 USD. 

I just placed an order, when will it ship?
Tracking numbers will be updated within 3 business days of placing your order.  The average shipping time is 2-7 business days.

How can I track my package?
You can track you package by clicking here and entering your tracking number. 

I haven’t received my tracking number. 
If you don't have a tracking number after 3 business days, please email us at info@smartminimalist.shop 

Majority of our jewelry is handmade to order here in Canada. It is possible for a jewelry order to take up to 3 business days to process.

I am not in love with my order, can it be returned? What if there's an issue?
We offer a 100% money back guarantee. You have 30 days to return your items. See our full refund policy for more. 

How long will it take to get my refund? 
A refund usually takes 3 to 5 business days to be credited back to you. This is because of payment processing times. Please note: A refund can only be sent to the original payment method.

I’m Canadian, will I have to pay taxes/duties?
We are located within Canada. Taxes are included in the sale price. International/ US orders may have to pay duties.

Sustainability Claims:

What is sustainable fashion?
Sustainable fashion is a movement with the goal of fostering change in the fashion system. Sustainable fashion concerns more than addressing fashion textiles or products. 

We curate pieces that are classic and do not follow any "seasonal fads". We keep products in stock, in small batches. We do not over produce our "Smart Minimalist Exclusive" items. Once it's gone- it's gone! 

How do you manage your environmental impact? 
We started planting one tree for every order to help offset the impact of shipping our products. Learn more here.  

How are your products sustainable?

We try to be as transparent as possible on the description and the material section of the product listing. We also list where the item was manufactured on the product listing.  

If you have any additional or specific questions about a product and its origins, please email us: info@smartminimalist.shop.  

Learn more about our commitment to sustainability here.  

Tell me about your Canadian products. 
If an item is Canadian designed or locally made, it will be labeled as Canadian. You can also check out our Canadian Designer section to see only 'Made in Canada' items.

For an item to be added here or tagged as Canadian, it must made or designed in Canada or from a Canadian company/brand. 

How do I contact your company if my question isn’t answered here?  

Please email us: info@smartminimalist.shop 
You can also contact us by phone (647) 849-7079.   

Based on 73 reviews
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(1)
Herringbone necklace

Love it! The quality and the look is excellent!
Would love one in silver!

So cute! Came quickly - love this shop.

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Black Velvet Headband
Phyllis Blount (Alabama, United States)
Great Headband !

Love my black velvet headband . Great quality and fits good .

M
Mini Baguette Handbag
Maria Gorodyuk (Washington, United States)
Get it

Perfect simple summer bag

Great quality and would highly recommend

S
Square Hoop Earrings - Gold
Stephanie Cormier (Quebec, Canada)
Really beautiful

Really pretty but a little bit heavy for the hears.

Too yellow

Love the design but it is way too yellow and does not match any of my other gold items :(

K
Vegan Leather Woven Shoulder Bag -
Krista Johnson (Ontario, Canada)
Perfect Bag!

I absolutely love this bag. It’s the perfect tote for the summer. Quality is great. The service was also amazing, I placed my order on a Friday and received the package on a Monday. Will definitely order again!

S
Mini Baguette Handbag
Saskia Moraghan (Ontario, Canada)
Great bag

Love it. Perfect little black bag that goes with everything.

P
925 Silver Stacking Ring - Bubble Detail
Pierre-Luc Gauvin (Quebec, Canada)
Silver ring

Good quality for the price!

Thank you! - Jessica

J
Vegan Leather Scrunchie
Jillian Dharney (Alberta, Canada)
Great quality and lovely colours

Saw another brand with leather scrunchie but wanted faux. These are so great and unable to tell apart from other more expensive brands. And these are Canadian!!!!

T
Mini Baguette Handbag
T (Ontario, Canada)
Love it!!

Exactly what I was looking for. Good quality and a really nice minimal purse!!

J
Mini Baguette Handbag
Jenny Lam (Ontario, Canada)

90's Mini Baguette Handbag

L
Mini Baguette Handbag
Laetitia Wieken (Ontario, Canada)
Great bag !

It’s a really good size a bit more flexible than I was expecting but that doesn’t bother me. I also like that you can adjust the strap.
Would definitely recommend

P
Felt Purse Organizer - Small
Piriyah Siva (Ontario, Canada)
Great organizer but could be bigger

Bought this to put into my Longchamp mini backpack. Loved everything about it, just wish it could have been a tad bit bigger or came in different sizes.

P
Mini Baguette Handbag
Piriyah Siva (Ontario, Canada)
Chic and classy

Love this bag. Amazing for a night out and holds your essentials. Leather is soft and feels great!

G
Croissant Hobo Mini Bag
Geneviève Brien (Quebec, Canada)
Scratched hobo bag

There were scratches on the bag when I received it. It is supposed to be white and there were black marks.

D
Star Huggies
Dayna (Illinois, United States)
So cute & comfortable

I absolutely love the look of these earrings! They are the perfect size hoop for daily wear & the clasp is comfortable, nothing digs in!

A
Vegan Leather Scrunchie
Ashley Papathanassiou (Ontario, Canada)
Absolutely love!

Great quality. Easy way to dress up a simple look. I liked it so much I ended up ordering other colours.

A
Pleated Detail Mini Hoops
Ashley Papathanassiou (Ontario, Canada)
Best earrings ever!!

Absolutely love these earrings! So simple, but still impactful. Comfortable and safe to wear in the shower. I get LOTS of compliments on them; would highly recommend the purchase.

s
Vegan Apple Leather Crossbody Bag
samira sukhatme (British Columbia, Canada)
Nice Bag that can use a few upgrades.

I like the bag for its shape and size. I love the fact that it is a belt bag and still big enough to hold all esential things.
However, Im not a big fan of the black buckle. A white of gold buckle would have looked better with the other parts on the bag.

M
Mini Baguette Handbag
Megan Barqueros (British Columbia, Canada)
Tooooo cute!!

This bag is a super pretty off white colour! More like light beige! The material isn’t stiff, it’s quite soft and flexible! Super cute!

N
Vegan Leather Scrunchie
Nicole Tremblett (Ontario, Canada)
Faux Leather Scrunchie

Excellent quality- for someone who has super long thick hair I find hair ties to be a struggle…. Until I tried this one !! Also I love that it doesn’t loosen over time after multiple uses it still looks and feels the exact same from the day I bought it - 10 more please !!!!!

A
Minimalist Paper Clip Link Choker - 925 Silver or 14k Gold
Ashley Papathanassiou (Ontario, Canada)
Amazing necklace!!

Light weight, comfortable, abs goes with everything!! Highly recommend!

T
Minimalist Chunky Fashion Watch
Tina Paterson (Ontario, Canada)

This is one of my favourite accessories to wear. It works perfectly in dressy or casual settings. Great quality for the price!