Shipping & Return Policy

Shipping

Where do you ship?
We ship to anywhere in Canada and the United States Of America.
We offer 
free shipping on orders of $75 or more to Canada and the United States Of America.  

Duties may apply for our American customers. 

What are the shipping options?
We use standard shipping. Expedited may be available for some products at an additional cost. Please contact us. 

Shipping to the
United States is $3.95 USD when you spend under $75. 

I just placed an order, when will it ship?
Tracking numbers will be updated within 24 hours of placing your order for non-jewelry items. The average shipping time is 2-7 business days. 

Our jewelry is handmade to order here in Canada. Please allow a ~3 days processing for your jewelry item to be made and mailed. 

Jewelry:
Our jewelry is handmade to order here in Canada. Please allow ~3 days processing for your jewelry item to be made. 


How can I track my package?
You will receive a tracking number as soon as your package is mailed out to you. 

I haven’t received my tracking number. 
If you don't have a tracking number after 3 business days, please call or email us at info@smartminimalist.shop

I have entered an incorrect address. What do I do now?
If you have entered the incorrect address, simply reply to your order confirmation email and let us know. If the given address is wrong we can change the address to the correct one within 24 hours.

I have a question that isn’t answered here, can you please help?
Absolutely! You can visit our F.A.Q page to find more information.

OR

Contact us. 


Returns

Return policy
We hope that you love your purchase from The Smart Minimalist however, we understand that sometimes you may have second thoughts or the fit just isn't right. If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of your purchase.

Order cancellation
All orders can be canceled until shipped. You must contact us right away. Once the tracking number has been provided, you will have to start the return process.

Returns/ Exchanges
If you are unsatisfied with your order – please contact us. We can process a refund anytime, within 30 days of your purchase.

We offer a 100% money back guarantee on all products that are defective within 90 days of receipt. Please contact us for a replacement. 

Items Not Eligible for Return
To be eligible for a refund the item must be unused, undamaged and in the original package (if applicable). Any smell or stains of any kind will not be accepted. 

Some items are made to order. Please contact us to begin the return process.

Return Process
Once you notify us, we will send you a link to your return shipping slip. Print the slip and pop the item back in the mail. We'll process your refund after the package is mailed out! This is at NO cost to you. 

Lost Items
From time to time, packages are lost in the mail and- it sucks.
If your package is taking longer than expected, please contact us to begin an investigation.

If for whatever reason, you fail to receive your package all together- we will issue a replacement. In the event a new item cannot be shipped, a refund will be offered. 

Based on 73 reviews
79%
(58)
14%
(10)
4%
(3)
1%
(1)
1%
(1)
Herringbone necklace

Love it! The quality and the look is excellent!
Would love one in silver!

So cute! Came quickly - love this shop.

P
Black Velvet Headband
Phyllis Blount (Alabama, United States)
Great Headband !

Love my black velvet headband . Great quality and fits good .

M
Mini Baguette Handbag
Maria Gorodyuk (Washington, United States)
Get it

Perfect simple summer bag

Great quality and would highly recommend

S
Square Hoop Earrings - Gold
Stephanie Cormier (Quebec, Canada)
Really beautiful

Really pretty but a little bit heavy for the hears.

Too yellow

Love the design but it is way too yellow and does not match any of my other gold items :(

K
Vegan Leather Woven Shoulder Bag -
Krista Johnson (Ontario, Canada)
Perfect Bag!

I absolutely love this bag. It’s the perfect tote for the summer. Quality is great. The service was also amazing, I placed my order on a Friday and received the package on a Monday. Will definitely order again!

S
Mini Baguette Handbag
Saskia Moraghan (Ontario, Canada)
Great bag

Love it. Perfect little black bag that goes with everything.

P
925 Silver Stacking Ring - Bubble Detail
Pierre-Luc Gauvin (Quebec, Canada)
Silver ring

Good quality for the price!

Thank you! - Jessica

J
Vegan Leather Scrunchie
Jillian Dharney (Alberta, Canada)
Great quality and lovely colours

Saw another brand with leather scrunchie but wanted faux. These are so great and unable to tell apart from other more expensive brands. And these are Canadian!!!!

T
Mini Baguette Handbag
T (Ontario, Canada)
Love it!!

Exactly what I was looking for. Good quality and a really nice minimal purse!!

J
Mini Baguette Handbag
Jenny Lam (Ontario, Canada)

90's Mini Baguette Handbag

L
Mini Baguette Handbag
Laetitia Wieken (Ontario, Canada)
Great bag !

It’s a really good size a bit more flexible than I was expecting but that doesn’t bother me. I also like that you can adjust the strap.
Would definitely recommend

P
Felt Purse Organizer - Small
Piriyah Siva (Ontario, Canada)
Great organizer but could be bigger

Bought this to put into my Longchamp mini backpack. Loved everything about it, just wish it could have been a tad bit bigger or came in different sizes.

P
Mini Baguette Handbag
Piriyah Siva (Ontario, Canada)
Chic and classy

Love this bag. Amazing for a night out and holds your essentials. Leather is soft and feels great!

G
Croissant Hobo Mini Bag
Geneviève Brien (Quebec, Canada)
Scratched hobo bag

There were scratches on the bag when I received it. It is supposed to be white and there were black marks.

D
Star Huggies
Dayna (Illinois, United States)
So cute & comfortable

I absolutely love the look of these earrings! They are the perfect size hoop for daily wear & the clasp is comfortable, nothing digs in!

A
Vegan Leather Scrunchie
Ashley Papathanassiou (Ontario, Canada)
Absolutely love!

Great quality. Easy way to dress up a simple look. I liked it so much I ended up ordering other colours.

A
Pleated Detail Mini Hoops
Ashley Papathanassiou (Ontario, Canada)
Best earrings ever!!

Absolutely love these earrings! So simple, but still impactful. Comfortable and safe to wear in the shower. I get LOTS of compliments on them; would highly recommend the purchase.

s
Vegan Apple Leather Crossbody Bag
samira sukhatme (British Columbia, Canada)
Nice Bag that can use a few upgrades.

I like the bag for its shape and size. I love the fact that it is a belt bag and still big enough to hold all esential things.
However, Im not a big fan of the black buckle. A white of gold buckle would have looked better with the other parts on the bag.

M
Mini Baguette Handbag
Megan Barqueros (British Columbia, Canada)
Tooooo cute!!

This bag is a super pretty off white colour! More like light beige! The material isn’t stiff, it’s quite soft and flexible! Super cute!

N
Vegan Leather Scrunchie
Nicole Tremblett (Ontario, Canada)
Faux Leather Scrunchie

Excellent quality- for someone who has super long thick hair I find hair ties to be a struggle…. Until I tried this one !! Also I love that it doesn’t loosen over time after multiple uses it still looks and feels the exact same from the day I bought it - 10 more please !!!!!

A
Minimalist Paper Clip Link Choker - 925 Silver or 14k Gold
Ashley Papathanassiou (Ontario, Canada)
Amazing necklace!!

Light weight, comfortable, abs goes with everything!! Highly recommend!

T
Minimalist Chunky Fashion Watch
Tina Paterson (Ontario, Canada)

This is one of my favourite accessories to wear. It works perfectly in dressy or casual settings. Great quality for the price!